Tracking order

How to Track Your Keplerisco Order

We make it easy to follow your order from our workshop to your door. Here's everything you need to know:

1. When You'll Get Your Tracking Number

Once your order is processed and shipped (usually within 1-2 business days of purchase), we'll send a shipping confirmation email to the address you provided at checkout. This email will include your unique tracking number and a direct link to track your package in real time.

2. How to Track Your Order

Option 1: Use the Email Link
Simply click the tracking link in your shipping confirmation email to view your package's status, estimated delivery date, and current location.
Option 2: Contact Us
If you can't find your tracking number or have questions about your delivery, reach out to our support team at support@keplerisco.com with your order number, and we'll assist you right away.

3. Estimated Delivery Times

After your order ships, delivery times are as follows:

United States: 3-7 business days
Canada: 5-10 business days
Mexico: 7-12 business days

Please note that delivery times are estimates and may be delayed due to weather, customs, or carrier issues.

4. For Bulk/TOB Orders

If you placed a bulk or custom business order, your tracking information will be sent to the contact email on your order confirmation. For any questions about bulk order shipping, please contact our business team at info@keplerisco.com.

5. Need Help?

If you have any questions about your order, tracking, or delivery, don't hesitate to contact us at support@keplerisco.com. We're here to help!